Sellers, read from the contract

Most eSIM reviews describe an impression: the app was quick, the signal held, support replied. These read the document you accept when you click buy — what it says about identity checks, about data you paid for and did not use, and about which company in which country you are actually contracting with. The same method we use on telecom statutes, pointed at a terms-of-service page, with the date we read it.

Read so far

Airalo Review: Where Installs Actually Fail A documented Airalo refund went from a week of silence to a 5-minute reply after a public-review threat. The install fixes and escalation order that got there. › Holafly Terms and Conditions: "Unlimited" Appears Once The Holafly contract voids its 6-month refund once the eSIM activates, separate from the 14-day withdrawal right. Read in full, 3 September 2026. › Nomad eSIM Terms: Refund Named 3 Times in Section 4 Nomad ties eSIM refunds to installation: request before you install, or only for a known Nomad-side fault after. Version 19 March 2026, read 3 September 2026. › Saily Terms of Service: 35 Mentions of ID Checks Saily's terms of service name three different contracting entities by region, and the default one is governed by Delaware law. Read in full on 22 August 2026. › Ubigi's Own Terms: 'The Data Plan Cannot Be Refunded' Ubigi's terms and conditions let Transatel end an unused eSIM after 24 months, or if it runs in a device other than the one it shipped in. Read 3 Sep 2026. ›

What these pages are not

None of them rank sellers or tell you which to buy. A contract clause is not a verdict: a refund window that looks short may be ordinary in one country and unusual in another, and a page that read one document is in no position to say which. Where a clause favours the buyer, it is quoted the same way as one that does not.