Moving an eSIM to a new phone

Whether an eSIM moves to a new phone depends on its provider, the devices and their software. Supported carrier lines can transfer between phones, including some Android and iPhone combinations. The travel profiles sold here have a separate restriction: they do not transfer to another device.

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Your carrier eSIM

iPhone to iPhone Use Quick Transfer if your carrier supports it. Apple currently lists iOS 18.4 or later on both phones, the same Apple Account, Bluetooth on and the old phone unlocked nearby.
Android to Android Google documents a transfer option during setup or under SIMs → Add SIM. It depends on carrier support; automatic transfer requires Android 12 or later, current Google Play Services and a screen lock on both devices.
Across platforms Some Android and iPhone combinations support a direct transfer. Check the supported devices, software and carrier for the direction you need before starting.

Follow the current instructions from Apple for iPhone transfers, Google for Android transfers, or Apple for Android-to-iPhone support. If your carrier is not supported, ask it for a new activation method before erasing the old device.

A travel eSIM bought here

The operator says its installed profile is tied to one device and cannot be transferred or reinstalled after deletion. Install it on the phone you will take on the trip. If it is already on the old phone, contact the seller before removing it; moving apps or restoring a backup does not override the provider's restriction. The operator's single-device policy.

For a travel eSIM from another provider, read that provider's transfer and replacement policy. The fact that the new phone supports eSIM is only one part of the answer.

Before you reset or hand over the old phone

Complete any supported transfer and check the new line works first. On iPhone, erasing content and settings offers a choice to keep or remove eSIMs. Keep a profile only if you are keeping the device and still need that line; remove it before selling or giving away the phone. Apple advises against deleting an eSIM as a troubleshooting step unless the carrier tells you to. Apple's eSIM erasure guidance.

Common questions

Can I transfer a travel eSIM to a new iPhone?

Ask the provider. The operator behind the eSIMs sold here says its installed profiles cannot be transferred or reinstalled on another device. That is a provider restriction, not a rule for every eSIM sold for travel.

How do I move my own carrier eSIM to a new iPhone?

If the carrier supports Quick Transfer, use the new phone’s setup or Settings → Cellular → Add eSIM → Transfer From Nearby iPhone. Follow Apple’s current device requirements. Otherwise ask the carrier to activate the new device.

Can I transfer between Android and iPhone?

Some supported carriers and devices allow it with iOS 26 or later. Compatibility depends on the direction of transfer, devices and software. If the transfer option is unavailable, contact the carrier for activation.

I am getting a new phone before the trip

Buy the travel eSIM after you have the new phone and install it there. If you already installed it on the old phone and have not used it, write to us from the order page.

Will a factory reset remove the eSIM?

It depends on the phone and the reset choices. iPhone lets you keep or erase eSIMs. Read the confirmation screen and the manufacturer’s instructions; do not assume every Android reset behaves alike. If you are giving the phone away, transfer what you need and remove your profiles.